The freight operating system
built for real cargo.
ForwardDeck replaces messy WhatsApp message chains, lost paper intake slips, and repetitive phone calls with authoritative milestone tracking, warehouse manifesting, and clean dual-currency invoicing.
Two faces of one freight movement
Customers see calm, trustworthy progress. Staff keep full operational control.
Arrived at Lagos Hub · In Customs Clearance
Consolidated cargo received from Flight BA-075. Terminal documentation and duty processing underway.
- 2 × Jumbo Blue Plastic Drums (Provisions & Personal Effects)78.4 kg
- 1 × Reinforced Box (Solar Inverter 5kVA & Cables)14.2 kg
Built for the reality of diaspora freight
Most logistics software was designed for standard parcels or massive shipping lines. ForwardDeck is built for cargo agents handling barrels, groupage, and personal effects.
Real Cargo Intake & Manifesting
Record drums, boxes, bags, and pallets the moment they arrive at your warehouse. Log exact gross weights, volume, and package counts with zero guesswork.
Authoritative Public Tracking
Give senders and receivers one calm, verifiable link. Plain English statuses replace cryptic EDI codes and eliminate 80% of repetitive WhatsApp calls.
Dual-Currency Order Invoicing
Bill origin freight in GBP (£) and destination port handling in NGN (₦) on the same invoice without artificial forced currency conversion.
Physical-First Flight & Sea Assignment
A shipment is not active until real cargo moves. Cut-off clocks, ULD pallet assignments, and container stuffing schedules reflect the physical world.
Strict Tenant Isolation & Privacy
Internal warehouse notes, staff shifts, airline master waybills, and commercial rates never leak to the public customer tracking URL.
Zero-App Customer Experience
Customers open tracking instantly in any mobile browser via SMS or WhatsApp link. Works reliably even on low-bandwidth mobile connections.
Engineered for high-volume diaspora trade
Air Freight Fast Consolidation
Designed for urgent electronics, retail goods, and express diaspora shipments. Includes hard departure cut-off timers, airport transfer manifests, and live customs handover milestones.
Ocean Freight & Groupage Containers
Engineered for high-capacity groupage containers. Tracks individual customer barrels, boxes, and machinery stuffed into consolidated 20ft and 40ft High Cube containers.
Planned phases to General Availability
London Hub Operational Alpha
Core warehouse intake, barcode labeling, flight cut-off clocks, and public tracking links deployed at partner hubs in London.
- •Physical cargo intake & weight verification
- •Public tracking URL engine (zero app required)
- •Strict staff vs customer data separation
Lagos Hub Terminal & Private Beta
Air cargo arrival logging, customs clearance milestone updates, Ikeja / mainland local dispatch, and dual-currency invoicing.
- •Murtala Muhammed (LOS) terminal tracking
- •Multi-currency billing (GBP & NGN)
- •SMS & WhatsApp automatic tracking dispatch
Ocean Groupage & Container Manifesting
Full 20ft / 40ft container stuffing manifests for sea freight routes (Tilbury / Liverpool to Tin Can Island & Apapa).
- •Bill of Lading container groupage
- •Vessel departure & port arrival milestones
- •Receiver KYC and release authorization slips
Frequently asked questions
Everything you need to know about how ForwardDeck works.
Who is ForwardDeck designed for?
ForwardDeck is built specifically for small and medium freight forwarders, cargo agents, and corridor specialists moving real cargo—such as UK to Nigeria, Ghana, and West Africa. It is designed for businesses handling barrels, luggage, commercial machinery, personal effects, and groupage consolidations.
Do our customers need to install an app to track packages?
No. The public tracking link is a fast, lightweight web page that opens in any browser on any phone. Senders and receivers get immediate, clear status updates via an SMS or WhatsApp link without creating accounts or downloading apps.
How does multi-currency invoicing work?
Following the ForwardDeck core rule, each currency remains on its own line. Origin freight can be billed in GBP (£) or USD ($), while destination handling and customs clearing are billed in NGN (₦) or GHS (₵). The invoice never artificially collapses different currencies into an ambiguous sum.
Will customers ever see our internal notes or partner rates?
Never. Public tracking links are strictly filtered documents. Internal warehouse notes, driver dispatch instructions, partner freight margins, and Master Air Waybill (MAWB) numbers are accessible exclusively to authenticated staff.
When will ForwardDeck be available for onboarding?
Operational alpha testing is currently running with London hub partners. Private beta invitations will roll out in Q1 2027. Forwarders registered on our early access list receive priority onboarding and setup assistance.